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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A popup will show up. It offers thorough info about all the actions that you can perform on the given page. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast array of instructional video clips demonstrating how to use our Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, have a look at our extensive Frequently Asked Questions database, which contains questions asked by actual customers and offers real solutions. We constantly update our Frequently Asked Questions section with new articles in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24x7x365 and ready to help you with any problem. Each trouble ticket you open will be replied to in less than 1 hour (the average response time being just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 157949

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com